Southern Alberta Institute of Urology

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Information > I can’t reach my urologist, what should I do?

I can’t reach my urologist, what should I do?

Authored - April 23, 2020

At times during the year, our urologists and staff may be away on vacation or attending conferences, but we’re still here to serve you.

We take your care very seriously, which is why a urologist is on-call 24 hours a day, seven days a week, so you’ll always receive urgent care when you need it. Here’s how you can reach us.

For urgent medical issues

Call 911 or go to your nearest emergency room.

For concerns regarding complications following treatment or surgery

Call the hospital switchboard at 403-943-3000 and ask for the urologist on call or go to your nearest emergency room.

To cancel or confirm an appointment

It’s easy to cancel or confirm your appointment directly from our website. Simply click on the Cancel or Confirm Appt link in the top menu bar.

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